Account Executive
Ontario – Permanent, Fulltime | Remote

We currently have an exciting opportunity for an Account Executive within Gogh Solutions, this role will report to the Managing Director. While this position is remote, successful candidates will be expected to travel up to 50%, based on the needs of the sales cycle and opportunity pursuits.

Role Overview:

This role is focused on leading and driving Gogh Solutions’ sales pipeline and growth in the North American business space, with the possibilities of expansion into Europe and Asia. The responsibilities of this role will be focused on generating leads, converting leads to opportunities, managing, and driving their sales opportunities through the sales pipeline to a closed won, reporting and updating Executives.

 On a typical day an Account Executive would: 

• Support the development of sustainable sales in the following markets:

Primary Industries:

• Service Industries
• Telecommunications

Secondary Industries:

• Manufacturing
• Construction and Engineering
• Energy, Utilities, and Resources
• Work with our partner (IFS) channel to leverage and develop leads and opportunities.
• Generate sales opportunities that lead to an increase in sales volume to achieve and/or exceed sales targets!
• Apply resourceful business development and relationship management skills to support the achievement of target level revenues through the sale of our holistic digital transformation solutions.
• Leverage our Customer Relationship Management system to identify and generate sales opportunities, ensuring optimal effectiveness in the profitable delivery of commercial products and services.
• Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals.

Qualifications:   

• Bachelor’s degree in business, Commerce, Information Technology or other
• Excellent written and verbal communication skills in English

 Must have proficiencies:   

• 10 years of Sales experience in comparable industries
• 3+ years’ experience selling Field Service solutions to Commercial, Mid-Market and Enterprise clients.
• 3+ years’ experience articulating business value through Field Service solutions that resulted in new business.
• Demonstrated network within the Field Service ecosystem covering multiple segments including Enterprise.
• Established contacts and proven track record of selling within the Field Service sector.
• Demonstrated ability to drive sales opportunities to successful closure.
• Proven experience in effectively managing a sales pipeline.
• Ability to make effective client presentations.
• In-depth business acumen in Information and Technology
• Ability to assume more responsibilities over time.
• Excellent consulting approach and ability to address client’s strategic issues.
• Excellent interpersonal skills
• Strong sense of urgency and ability to meet tight deadlines and revenue objectives.

Nice to have:   

• Experience selling IFS Solutions to Commercial, Mid-Market and Enterprise clients.

Working Hours: 8:30 AM EST – 5:30 PM EST

About Gogh Solutions:  

Gogh Solutions is an IFS Strategic and Channel partner offering innovative Field Service solutions to address the business needs of organizations across a wide range of industries. We work closely with our customers to ensure they achieve success and deliver exceptional service by giving them the best tools for the job.

We leverage our team’s technical expertise and experience of numerous successful implementations to drive value for your business. One of our key objectives is to educate our clients with the knowledge needed to be more self-sufficient. Thus, not only will you have us in your corner, but you will be prepared to meet challenges as they arise. Gogh Solutions is proud to share that we’ve built as many strong relationships with our clients as we’ve built adaptable solutions.

Gogh Solutions holds a strong belief in their company values of ACT (Accountability, Customer Focused, and Teamwork) and is looking for individuals who have the same focus of ensuring themselves and others remain accountable for their actions and deliverables while doing what is right for the Customer and what is right for their Teammates.

Apply Here

Sr. Technical Consultant – IFS
India – Permanent Full-Time | Remote

Gogh solutions is looking to hire a dynamic and dedicated professional with rich experience in IFS applications. The Senior technical consultant will be at the forefront of IFS implementations as part of a Global team of professionals.

Role overview

The Senior technical consultant is responsible for configuring/ customizing/ integrating IFS applications to meet unique business requirements. They translate client needs into technical solutions using their expertise and experience in the IFS application. The Senior Technical consultant plays a crucial role in ensuring successful project delivery and client satisfaction by delivering high quality documentation, configuration, and development on time and within the confines of the functional specifications.

The Senior technical consultant needs to be experienced with all the modules of the IFS applications that they can match the baseline process to the expected technical outcome.

The Senior Technical consultant should have worked on an implementation or an upgrade project using the latest IFS Cloud.

On a typical day the Senior Technical Consultant’s would:

• Work closely with Clients, Business Analysts, and Solution Architects to understand needs defined by the Architects and translate them into technical solutions using the capabilities in IFS.
• Receive functional specifications from the Business analysts (BA) / Solution Architect’s (SA) and translate to technical solutions.
• Own and document the technical solution in technical design document(s).
• Conduct and/or participate in workshops based on discussions
• Provide training to customers and/or customer’s IT team.
• Provide demo or walkthrough to client of the implemented functionality with SA’s assistance.
• Provide training, education, coaching, and assistance to team members as needed.
• Participate and/or conduct configuration planning, design, and build phase meetings both internally and with the Customer.
• Be responsible for configurating the IFS application to the functional and technical requirements.
• Keep up to date with latest IFS releases and developments through IFS Learning Academy training and hands-on with the latest releases.
• Complete IFS Upgrades, both minor and major as well as IFS releases patches following/updating documented procedures.
• Support pre-sales activities through technical support.
• Provide guidance on technical solutions / workarounds/ make credible technical recommendations and estimates based on client needs/ project requirements.

Qualifications:

• Bachelor’s degree in engineering, Business, Management/Computer Information Systems, Supply Chain Management, Operations Management, Mathematics or related field.

Must-have technical proficiencies:

• IFS cloud; nice to have IFS FSM.
• Minimum experience of 3- 4 years in IFS implementation with good database knowledge.
• High-Proficiency in configuration related skillsets:
  • Base Server
  • Reports
  • Custom Objects
  • Screen/Front-End design
  • Projection Configurations
  • Entity Configurations
  • Query Designer
  • Workflow
  • Lobbies
  • Mobile Application
• High-Proficiency in integration related skillsets:
  • REST APIs
  • SOAP/XML
  • HTTPS protocols and translation
  • Data migration Extraction, Transformation, and Loading
  • Error Handling
  • Network Architecture and Network Diagrams
  • Debugging and root-cause analysis
• Working knowledge of: (nice to have customization experience)
  • Oracle PL/SQL Developer
  • Base Server
  • Reports
  • Custom Objects
  • Screen/Front-End
  • Centura
  • IFS Developer
  • Visual Studio
• Experience within IFS Order reports, Crystal / BA / Quick Reports, IFS Upgrade, IFS Implementation.
• Experience with Unit testing, Integration Testing, SIT, and UAT.

Nice to have:

• AS-IS and To-Be Analysis experience.
• Gap analysis, requirement gathering and rationalization experience.
• Project management and budgeting experience.
• Certification from IFS academy in the respective modules (FSM, PSO).
• Completed IFS Cloud Essentials or other IFS Cloud training modules.

Key Behaviors:

• Strategic Agility:
  • Demonstrate the ability to swiftly adapt strategies to changing circumstances and evolving business needs.
  • Utilize a forward-thinking approach to identify opportunities for process optimization and system enhancement, contributing to long-term success.
• Collaborative Problem Solving:
  • Thrive in cross-functional teams by fostering a collaborative environment that encourages creative problem-solving.
  • Leverage a diverse range of perspectives to tackle complex challenges, ensuring well-rounded and effective solutions.
  • Working Hours: 8 :30 AM EST – 5:30 PM EST / 5:00 PM IST – 2:00 AM IST

About Gogh Solutions:

Gogh Solutions is an IFS Strategic and Channel partner offering innovative Field Service solutions. As a preferred partner we implement IFS applications to address the business needs of clients across a wide range of industries in North America.

We are growing and are constantly looking to hire people who would want to leave their mark in IT consulting services implementing IFS applications.Gogh solutions is a place where your ideas and contribution will be recognized and come to fruition within real solutions for our customers.

Gogh Solutions holds a strong belief in their company values of ACT (Accountability, Customer Focused, and Team Work) and is looking for individuals who have the same focus of ensuring themselves and others remain accountable for their actions and deliverables while doing what is right for the Customer and what is right for their Teammates.

We feed off of each other’s energy, so we look for a positive, down-to-earth attitude in our employees! We believe that the work is not about the tasks, but about inspiring innovation, adding value, making a difference, building lasting relationships and finally about having fun while doing it. Your career is yours to establish and enjoy, so join our team and the fun!

Apply Here

Senior Project Manager 
Ontario- Remote Permanent Full-Time  

Based on our continued growth, we currently have an exciting opportunity for a Senior Project Manager at Gogh Solutions. While this position is 100% remote, we are looking to expand our team in North America and will require the occasional travel for team meetings and to Customer’s site when necessary for a particular project.

Role Overview:

As a Senior Project Manager at Gogh Solutions, you will play a pivotal role in coordinating and managing the successful implementation of software projects for Field Service Customers. You will serve as a trusted consultant to our customers, driving the planning and execution of Statement of Works (SOWs) while maintaining and strengthening client relationships. Your expertise in project management, consulting, and client engagement will contribute to the success of our projects and the satisfaction of our clients.

On a typical day a Senior Project Manager would: 

• Collaborate with internal teams and stakeholders to define project scope, objectives, and deliverables, ensuring alignment with customer requirements.
• Assist in the creation of SOWs outlining the full project implementation blueprint.
• Coordinate and manage large scale, enterprise level, professional services delivery projects from initiation to completion, ensuring adherence to timelines, quality standards, and budgetary constraints.
• Develop comprehensive project plans, including task schedules, resource allocation, and risk management strategies.
• Manage project progress, identifying and addressing any issues or deviations from the plan in a proactive and timely manner.
• Conduct regular project status meetings, providing updates to stakeholders and addressing any concerns or questions.
• Facilitate effective communication and collaboration among cross-functional teams involved in project delivery, ensuring a seamless and efficient workflow.
• Provide input and recommendations in project scoping, feasibility assessments, and resource allocation.
• Manage project budgets, tracking expenses, and optimizing resource utilization to achieve financial targets.
• Manage project change control with the Customer and issue Change Requests as needed.
• Foster and strengthen client relationships through regular communication, understanding their needs, and providing exceptional customer service.
• Actively participate in critical initiatives impacting change within the organization, driving project success, and contributing to continuous improvement efforts.
• Enhance internal project management delivery processes.
• Coach and train junior project managers.

Qualifications:   

• Bachelor’s degree in business administration, Project Management, or related discipline

Experience:   

• At least 5 years of experience in project managing implementations, preferably in the Workforce Management space.
• At least 5 years of experience within a Consulting organization working directly on external Customer projects.

 Must have proficiencies:   

• Proven experience as a Senior Project Manager, particularly working closely with high-touch IT customers undergoing transformation projects within enterprise companies.
• IT project experience as a consultant implementing software.
• Ability and fearlessness to work in an environment where the implementation processes and methodologies are flexible and adapted to the Customer and situation.
• Strong ability to align with the customer’s vision and adjust project timelines accordingly, while maintaining core milestone and deliverable due dates.
• Experience collaborating with Customer’s low to mid-level project managers to ensure seamless project execution.
• Proficiency in both waterfall and agile methodologies, with the ability to adapt and utilize the most appropriate approach for each project.
• Self-sufficiency, autonomy, and proactive initiative to drive project success toward committed objectives.
• Ability to effectively inspire and drive the project team towards achieving the objectives within the specified time constraints.
• Demonstrating patience and fostering a positive attitude while providing support to the technical team during the process implementation.
• Proficiency and adaptability in working within a dynamic environment characterized by cutting-edge technology, requiring the simultaneous acquisition of IT knowledge alongside consultants.
• Ability to establish effective ways of working between our company (Gogh) and the customer, enhancing clarity and alignment with the Statement of Work (SOW) intent.
• Creative and critical thinking skills, capable of exploring innovative solutions and suggesting alternate approaches when necessary.
• Comprehensive understanding of project management principles, including scope management, resource allocation, quality assurance, risk management, and issue resolution.
• Exceptional client and account management abilities, with a track record of building and maintaining strong relationships.
• Ability to collaborate effectively with diverse teams and support complex projects, ensuring smooth coordination and successful outcomes.
• Excellent written and oral communication skills, with the ability to convey complex ideas clearly and concisely.

Nice to have:   

• Experience as Team Lead or Functional Lead
• Scrum Certification
• Experience writing Statements of Work and/or business proposals.   

About Gogh Solutions:  

 Gogh Solutions is an IFS Strategic and Channel partner offering innovative Field Service solutions to address the business needs of organizations across a wide range of industries. We work closely with our customers to ensure they achieve success and deliver exceptional service by giving them the best tools for the job.

 We leverage our team’s technical expertise and experience of numerous successful implementations to drive value for your business. One of our key objectives is to educate our clients with the knowledge needed to be more self-sufficient. Thus, not only will you have us in your corner, but you will be prepared to meet challenges as they arise. Gogh Solutions is proud to share that we’ve built as many strong relationships with our clients as we’ve built adaptable solutions.

Gogh Solutions holds a strong belief in their company values of ACT (Accountability, Customer Focused, and Teamwork) and is looking for individuals who have the same focus of ensuring themselves and others remain accountable for their actions and deliverables while doing what is right for the Customer and what is right for their Teammates.

Apply Here

Project Manager
Remote Permanent Full-Time

Based on our continued growth, we currently have an exciting opportunity for a Project Manager (CPM) at Gogh Solutions. While this position is 100% remote, we are looking to expand our team in North America and will require the occasional travel for team meetings and to Customer’s site when necessary for a particular project.

As a Project Manager at Gogh Solutions, you will play a pivotal role in coordinating and managing professional services delivery projects. You will serve as a trusted consultant to our customers, driving the planning and execution of Statement of Works (SOWs) while maintaining and strengthening client relationships. Your expertise in project management, consulting, and client engagement will contribute to the success of our projects and the satisfaction of our clients.

Responsibilities:

• Coordinate and manage professional services delivery projects from initiation to completion, ensuring adherence to timelines, quality standards, and budgetary constraints.
• Act as a consultant to customers, providing guidance and expertise to help them achieve their business objectives through our services.
• Collaborate with internal teams and stakeholders to define project scope, objectives, and deliverables, ensuring alignment with customer requirements.
• Develop comprehensive project plans, including task schedules, resource allocation, and risk management strategies.
• Monitor project progress, identifying and addressing any issues or deviations from the plan in a proactive and timely manner.
• Conduct regular project status meetings, providing updates to stakeholders and addressing any concerns or questions.
• Facilitate effective communication and collaboration among cross-functional teams involved in project delivery, ensuring a seamless and efficient workflow.
• Ensure successful project outcomes by overseeing user training and adoption of delivered solutions.
• Provide input and recommendations in project scoping, feasibility assessments, and resource allocation.
• Manage project budgets, tracking expenses, and optimizing resource utilization to achieve financial targets.
• Foster and strengthen client relationships through regular communication, understanding their needs, and providing exceptional customer service.
• Actively participate in critical initiatives impacting change within the organization, driving project success, and contributing to continuous improvement efforts.

Qualifications:

• Bachelor’s degree in Business Administration, Project Management, or related discipline
• At least 5 years of experience working with implementations preferably Workforce Management, Customer Relationship Management

Recommended experience and skills:

• Proven experience as a Senior Project Manager, particularly working closely with high-touch IT customers undergoing transformation projects within enterprise companies.
• IT project experience as a consultant implementing software.
• Ability and fearlessness to work in an environment where the implementation processes and methodologies are flexible and adapted to the Customer and situation.
• Strong ability to align with the customer’s vision and adjust project timelines accordingly, while maintaining core milestone and deliverable due dates.
• Experience collaborating with Customer’s low to mid-level project managers to ensure seamless project execution.
• Proficiency in both waterfall and agile methodologies, with the ability to adapt and utilize the most appropriate approach for each project.
• Self-sufficiency, autonomy, and proactive initiative to drive project success toward committed objectives.
• Demonstrating patience and fostering a positive attitude while providing support to the technical team during the process implementation.
• Proficiency and adaptability in working within a dynamic environment characterized by cutting-edge technology, requiring the simultaneous acquisition of IT knowledge alongside consultants.
• Ability to establish effective ways of working between our company (Gogh) and the customer, enhancing clarity and alignment with the Statement of Work (SOW) intent.
• Creative and critical thinking skills, capable of exploring innovative solutions and suggesting alternate approaches when necessary.
• Comprehensive understanding of project management principles, including scope management, resource allocation, quality assurance, risk management, and issue resolution.
• Exceptional client and account management abilities, with a track record of building and maintaining strong relationships.
• Ability to collaborate effectively with diverse teams and support complex projects, ensuring smooth coordination and successful outcomes.
• Excellent written and oral communication skills, with the ability to convey complex ideas clearly and concisely.

Assets:

• Experience as Team Lead or Functional Lead
• Scrum Certification
• Experience writing Statements of Work and/or business proposals

About Gogh Solutions:

Gogh Solutions is an IFS Strategic and Channel partner offering innovative Field Service solutions to address the business needs of organizations across a wide range of industries. We work closely with our customers to ensure they achieve success and deliver exceptional service by giving them the best tools for the job.

We leverage our team’s technical expertise and experience of numerous successful implementations to drive value for your business. One of our key objectives is to educate our clients with the knowledge needed to be more self-sufficient. Thus, not only will you have us in your corner, but you will be prepared to meet challenges as they arise. Gogh Solutions is proud to share that we’ve built as many strong relationships with our clients as we’ve built adaptable solutions.

 Gogh Solutions holds a strong belief in their company values of ACT (Accountability, Customer Focused, and Teamwork) and is looking for individuals who have the same focus of ensuring themselves and others remain accountable for their actions and deliverables while doing what is right for the Customer and what is right for their Teammates.

Apply Here