There’s no shortage of metrics to measure the performance of your service organization, but which ones should you be monitoring to clearly identify challenges, trends and opportunities in your service operation? For medical device companies, key performance indicators include measures based on preventative maintenance contracting, appointment scheduling and asset uptime.
Watch our on-demand webinar to understand how data analytics and the right metrics can help maximize contributions to your overall company performance. You will learn how to:
- Identify the right metrics for your business
- Align goals for measurable improvement
- Use actionable intelligence to boost productivity and profitability