Ensure your customers get optimal performance and life expectancy from their equipment investment
Deliver exceptional customer experience at every visit
Streamline your service and repair operations
Get the right skilled technician to the right job with the right part on the first visit
Boost your team’s productivity
Improve efficiency with technology designed to improve your first-time fix rate
At Gogh Solutions, we deliver solutions designed to address the challenges of organizations operating in the food & beverage equipment service industry. We understand that the key to sustainable success lies in the strong relationships you have forged with your customers and the quality of the service experience you deliver. Our field service management (FSM) solutions can take your service to the next level with improved first-time fix rates, SLA compliance and technician utilization, driving higher levels of customer satisfaction. Gogh Solutions combines technology and consulting services to provide easier access to customer information, streamlined communication between the back office, technician, and customer, customer-enabled web portals for self-serve appointment bookings, and more.
Implementing industry leading FSM solutions is Gogh Solutions’ core expertise. Our fully certified, professional implementation team offers the added benefit of field service operations and a deep understanding of the specific challenges faced in the food & beverage equipment service industry. Our approach ensures a clear understanding of your requirements from the get-go and drives a clear advantage when it comes to matching the technical solution to your specific business problem.