{"id":9199,"date":"2022-07-21T13:27:46","date_gmt":"2022-07-21T17:27:46","guid":{"rendered":"https:\/\/goghsolutions.com\/service-solution-checklist-what-a-fully-functional-solution-should-provide\/"},"modified":"2026-03-17T16:40:15","modified_gmt":"2026-03-17T20:40:15","slug":"liste-de-criteres-pour-les-solutions-de-services","status":"publish","type":"post","link":"https:\/\/goghsolutions.com\/fr\/liste-de-criteres-pour-les-solutions-de-services\/","title":{"rendered":"Liste de crit\u00e8res pour les solutions de services : Ce qu&rsquo;une solution enti\u00e8rement fonctionnelle doit fournir"},"content":{"rendered":"<section class=\"l-section wpb_row height_large with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Employ\u00e9 d\u2019entrep\u00f4t v\u00e9rifiant l\u2019inventaire avec indicateurs num\u00e9riques.\" data-img-width=\"2000\" data-img-height=\"849\" style=\"background-image: url(https:\/\/goghsolutions.com\/wp-content\/uploads\/2023\/08\/questions-to-ask.jpg);\"><\/div><div class=\"l-section-overlay\" style=\"background:rgba(0,0,0,0.65)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=\u00a0\u00bbCrit\u00e8res essentiels pour une solution de gestion des services\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:center\u00a0\u00bb use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb css=\u00a0\u00bb%7B%22default%22%3A%7B%22color%22%3A%22%23ffffff%22%2C%22font-size%22%3A%2245px%22%2C%22line-height%22%3A%221.2%22%2C%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22600%22%7D%2C%22laptops%22%3A%7B%22color%22%3A%22_header_middle_bg%22%2C%22font-size%22%3A%2245px%22%2C%22line-height%22%3A%221.2%22%2C%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22300%22%7D%2C%22tablets%22%3A%7B%22color%22%3A%22_header_middle_bg%22%2C%22font-size%22%3A%2245px%22%2C%22line-height%22%3A%221.2%22%2C%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22300%22%7D%2C%22mobiles%22%3A%7B%22color%22%3A%22_header_middle_bg%22%2C%22font-size%22%3A%2235px%22%2C%22line-height%22%3A%221.2%22%2C%22font-family%22%3A%22h1%22%2C%22font-weight%22%3A%22300%22%7D%7D\u00a0\u00bb]<div class=\"w-hwrapper valign_top align_center\" style=\"--hwrapper-gap:15px\"><div class=\"w-post-elm post_author us_custom_eb1ec522 has_text_color vcard author color_link_inherit\"><div class=\"post-author-meta\"><a href=\"https:\/\/goghsolutions.com\/fr\/author\/bryan\/\" class=\"post-author-name fn\">Bryan Ward<\/a><\/div><\/div><time class=\"w-post-elm post_date us_custom_eb1ec522 has_text_color entry-date published\" datetime=\"2022-07-21T13:27:46-04:00\">21 juillet 2022<\/time><\/div><\/div><\/div><\/div><\/div><\/div><\/section><!-- Row Backgrounds --><div class=\"upb_grad\" data-grad=\"background: -webkit-gradient(linear, left top, left bottom, color-stop(27%, #0C3C96), color-stop(27%, #0C3C96), color-stop(97%, #09D6ED));background: -moz-linear-gradient(55deg,#0C3C96 27%,#0C3C96 27%,#09D6ED 97%);background: -webkit-linear-gradient(55deg,#0C3C96 27%,#0C3C96 27%,#09D6ED 97%);background: -o-linear-gradient(55deg,#0C3C96 27%,#0C3C96 27%,#09D6ED 97%);background: -ms-linear-gradient(55deg,#0C3C96 27%,#0C3C96 27%,#09D6ED 97%);background: linear-gradient(55deg,#0C3C96 27%,#0C3C96 27%,#09D6ED 97%);\" data-bg-override=\"0\" data-upb-overlay-color=\"\" data-upb-bg-animation=\"\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.7.2\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div><section class=\"l-section wpb_row height_small width_custom\" style=\"--site-content-width:1500px;\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"ult-spacer spacer-69defa529ce6e\" data-id=\"69defa529ce6e\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"wpb_text_column us_custom_3e11d8f8\"><div class=\"wpb_wrapper\"><p style=\"font-weight: 400;\">Si votre organisation de services s&rsquo;appuie encore sur des entr\u00e9es et des processus manuels, ou si votre solution de services actuelle pr\u00e9sente des lacunes, il se peut qu&rsquo;elle freine votre activit\u00e9. Dans ce cas, que doit fournir une solution de service pleinement fonctionnelle ?<\/p>\n<h2 style=\"font-weight: 400;\"><strong>Liste de crit\u00e8res de la solution de service<\/strong><\/h2>\n<p style=\"font-weight: 400;\">Les clients doivent \u00eatre la premi\u00e8re priorit\u00e9 de toute entreprise, et c&rsquo;est encore plus vrai pour les organisations de services. Disposer d&rsquo;une solution qui couvre toutes vos bases,\u00a0et qui peut fournir un service optimis\u00e9 c&rsquo;est ce qui peut placer les clients \u00e0 la premi\u00e8re place.<\/p>\n<p style=\"font-weight: 400;\">Examinez votre solution actuelle. \u00cates-vous en mesure d&rsquo;identifier\u00a0:<\/p>\n<ul>\n<li>Les lacunes op\u00e9rationnelles et les domaines \u00e0 am\u00e9liorer ?<\/li>\n<li>Ce que vos clients veulent et ce dont ils ont besoin ?<\/li>\n<li>Les indicateurs de performance cl\u00e9s et les points de donn\u00e9es cl\u00e9s qui permettent \u00e0 votre organisation d&rsquo;atteindre ses objectifs ?<\/li>\n<li>Des informations en temps r\u00e9el sur les ressources et les actifs ?<\/li>\n<\/ul>\n<h4 style=\"font-weight: 400;\"><strong>Votre solution actuelle fournit-elle :<\/strong><\/h4>\n<\/div><\/div><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-800x450.png\" class=\"attachment-us_800_0 size-us_800_0\" alt=\"IFS service management capabilities infographic with circular workflow.\" loading=\"lazy\" srcset=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-800x450.png 800w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-300x169.png 300w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-1024x576.png 1024w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-600x338.png 600w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-768x432.png 768w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-150x84.png 150w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-125x70.png 125w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-200x113.png 200w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-175x98.png 175w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-500x281.png 500w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-450x253.png 450w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-275x155.png 275w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-250x141.png 250w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-1480x833.png 1480w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-1200x675.png 1200w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-533x300.png 533w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-120x68.png 120w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-350x197.png 350w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-700x394.png 700w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-650x366.png 650w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-1300x731.png 1300w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-1000x563.png 1000w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2022\/07\/July-blog-2022-FR-90x51.png 90w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><\/div><div class=\"ult-spacer spacer-69defa529e9b7\" data-id=\"69defa529e9b7\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4 style=\"font-weight: 400;\"><strong>Planification de la solution et prise en compte des points sensibles de votre organisation<\/strong><\/h4>\n<p style=\"font-weight: 400;\">La plupart des solutions n&rsquo;offrent pas autant de transversalit\u00e9, et celles qui le font ne sont pas correctement configur\u00e9es pour obtenir un retour sur l\u2019investissement complet. Par cons\u00e9quent, si vous avez parcouru cette liste de crit\u00e8res et que vous n&rsquo;\u00eates toujours pas s\u00fbr des questions pos\u00e9es dans la section ci-dessus, voici quelques \u00e9tapes \u00e0 suivre qui peuvent vous aider \u00e0 planifier.<\/p>\n<ul>\n<li>Faites un bilan de sant\u00e9 ou une r\u00e9vision op\u00e9rationnelle.<\/li>\n<li>Il s&rsquo;agit non seulement d&rsquo;un excellent moyen de commencer \u00e0 faire progresser votre entreprise vers ses objectifs \u00e0 court et \u00e0 long terme, mais aussi d&rsquo;identifier les domaines les plus critiques \u00e0 traiter.<\/li>\n<li>Gogh Solutions apporte une expertise et une exp\u00e9rience in\u00e9gal\u00e9es en mati\u00e8re de services sur le terrain et peut vous aider \u00e0 d\u00e9terminer o\u00f9 vous pouvez le plus am\u00e9liorer votre solution.<\/li>\n<li>Faites vos recherches sur <strong><a href=\"https:\/\/www.ifs.com\/fr\" target=\"_blank\" rel=\"noopener\">les solutions disponibles<\/a><\/strong>\u00a0et assurez-vous de trouver un gestionnaire de syst\u00e8me exp\u00e9riment\u00e9, qui peut garantir que votre solution offre un retour sur l\u2019investissement complet.<\/li>\n<li>Demandez conseil et n&rsquo;h\u00e9sitez pas \u00e0 demander de l&rsquo;aide si vous avez besoin de d\u00e9velopper un dossier d\u2019analyse de votre entreprise.<\/li>\n<li>Si vous disposez seulement d&rsquo;une partie des fonctionnalit\u00e9s que vous recherchez ou si vous d\u00e9veloppez votre solution en diff\u00e9rente phases, n&rsquo;oubliez pas que vous avez des options.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>\u00a0<\/strong><strong>Comment nous pouvons vous aider<\/strong><\/p>\n<p style=\"font-weight: 400;\">Si vous ne savez pas par o\u00f9 commencer, ou si vous avez besoin d&rsquo;aide ou de conseils pour mettre en place une solution de service enti\u00e8rement fonctionnelle et optimis\u00e9e pour votre entreprise, vos employ\u00e9s et vos clients, Gogh Solutions peut vous aider.<\/p>\n<p style=\"font-weight: 400;\">Nous aidons depuis longtemps les organisations de services \u00e0:<\/p>\n<ul>\n<li>Maximiser le retour sur l\u2019investissement de la solution<\/li>\n<li>R\u00e9duire les temps de r\u00e9solution<\/li>\n<li>Augmenter le taux de satisfaction des clients<\/li>\n<li>Augmenter l&rsquo;adoption par les utilisateurs<\/li>\n<li>Am\u00e9liorer les op\u00e9rations quotidiennes<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">Le partenaire de Gogh Solution, IFS, offre une technologie qui coche toutes les cases, et notre service approfondi et notre expertise commerciale permettent de s&rsquo;assurer que votre solution offre des fonctionnalit\u00e9s qui r\u00e9pondent aux besoins de votre organisation. <strong><a href=\"https:\/\/goghsolutions.com\/fr\/contact\/\" target=\"_blank\" rel=\"noopener\">Contactez-nous<\/a><\/strong> d\u00e8s aujourd&rsquo;hui !<\/p>\n<\/div><\/div><div class=\"ult-spacer spacer-69defa529ef46\" data-id=\"69defa529ef46\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-10 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_2ca01c2e\"><div class=\"wpb_wrapper\"><div class=\"w-sharing us_custom_49f317a8 type_fixed align_none color_default\"><div class=\"w-sharing-list\"><a class=\"w-sharing-item email\" href=\"mailto:?subject=Liste+de+crit\u00e8res+pour+les+solutions+de+services+:+Ce+qu&rsquo;une+solution+enti\u00e8rement+fonctionnelle+doit+fournir&amp;body=https:\/\/goghsolutions.com\/fr\/wp-json\/wp\/v2\/posts\/9199\" title=\"Envoyer ceci par courriel\" aria-label=\"Envoyer ceci par courriel\"><i class=\"fas fa-envelope\"><\/i><\/a><a class=\"w-sharing-item linkedin\" href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=https:\/\/goghsolutions.com\/fr\/wp-json\/wp\/v2\/posts\/9199\" title=\"Partager ceci\" aria-label=\"Partager ceci\" onclick=\"window.open(this.href, &quot;linkedin&quot;, &quot;toolbar=no,width=550,height=550&quot;); return false;\"><i class=\"fab fa-linkedin\"><\/i><\/a><\/div><\/div><div class=\"ult-spacer spacer-69defa52a08f9\" data-id=\"69defa52a08f9\" data-height=\"30\" data-height-mobile=\"0\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"0\" style=\"clear:both;display:block;\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>Blogue :<\/h4>\n<\/div><\/div><div class=\"ult-spacer spacer-69defa52a0b70\" data-id=\"69defa52a0b70\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"w-grid us_post_list type_grid layout_16729 cols_1 preload_style_spinner\" id=\"us_post_list_xffd\" style=\"--columns:1;--gap:1.5rem;\"><style>.layout_16729 .w-grid-item-h{}.layout_16729 .usg_post_image_1{margin-bottom:0.5rem!important}.layout_16729 .usg_post_title_1{font-size:1rem!important}<\/style><div class=\"w-grid-list\">\t<article class=\"w-grid-item size_1x1 post-17265 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-fr category-service-management tag-ai-fr tag-ifs-cloud-fr tag-ifs-cloud-service-fr\" data-id=\"17265\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/goghsolutions.com\/fr\/recapitulatif-du-field-service-next-west-2026\/\" aria-label=\"R\u00e9capitulatif du Field Service Next West 2026\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/04\/Featured-FSNW-1024x768.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Gogh and IFS at FSNW at the IFS booth.\" srcset=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/04\/Featured-FSNW-1024x768.jpg 1024w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/04\/Featured-FSNW-300x225.jpg 300w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/04\/Featured-FSNW-600x450.jpg 600w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/04\/Featured-FSNW-768x576.jpg 768w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/04\/Featured-FSNW-150x112.jpg 150w, 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1067w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h4 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/goghsolutions.com\/fr\/recapitulatif-du-field-service-next-west-2026\/\">R\u00e9capitulatif du Field Service Next West 20&hellip;<\/a><\/h4>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-16237 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-fr category-service-management tag-ai-fr tag-ifs-cloud-fr tag-ifs-cloud-service-fr\" data-id=\"16237\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/goghsolutions.com\/fr\/planifier-les-operations-de-service-pour-2026\/\" aria-label=\"Planifier les op\u00e9rations de service pour 2026 : ce qu\u2019une plateforme moderne de gestion des services doit offrir\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Main pla\u00e7ant une cinqui\u00e8me \u00e9toile sur des blocs en progression.\" srcset=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-1024x683.jpg 1024w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-300x200.jpg 300w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-600x400.jpg 600w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-768x512.jpg 768w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-150x100.jpg 150w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-125x83.jpg 125w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-200x133.jpg 200w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-175x117.jpg 175w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-500x333.jpg 500w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-450x300.jpg 450w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-262x175.jpg 262w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-275x183.jpg 275w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-250x167.jpg 250w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-120x80.jpg 120w, 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https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured-110x73.jpg 110w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2026\/02\/Service-Management-2026-Blog-featured.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h4 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/goghsolutions.com\/fr\/planifier-les-operations-de-service-pour-2026\/\">Planifier les op\u00e9rations de service pour 20&hellip;<\/a><\/h4>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-15548 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-fr category-enterprise-asset-management-eam category-service-management tag-ai-fr tag-construction tag-ifs-cloud-fr tag-ifs-cloud-service-fr tag-omnibyte-fr\" data-id=\"15548\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/goghsolutions.com\/fr\/lhydro-excavation-necessite-plus-que-des-camions-et-des-equipes\/\" aria-label=\"L&rsquo;hydro-excavation n\u00e9cessite plus que des camions et des \u00e9quipes\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Camion hydrovac et travailleurs installant des conduites souterraines.\" srcset=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-1024x683.jpg 1024w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-300x200.jpg 300w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-600x400.jpg 600w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-768x512.jpg 768w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-150x100.jpg 150w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-125x83.jpg 125w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-200x133.jpg 200w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-175x117.jpg 175w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-500x333.jpg 500w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-450x300.jpg 450w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-262x175.jpg 262w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-275x183.jpg 275w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-250x167.jpg 250w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-120x80.jpg 120w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-350x233.jpg 350w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-700x467.jpg 700w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-650x433.jpg 650w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-1000x667.jpg 1000w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-800x533.jpg 800w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-90x60.jpg 90w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-160x107.jpg 160w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-140x93.jpg 140w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured-110x73.jpg 110w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Hydro-Excavation-featured.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h4 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/goghsolutions.com\/fr\/lhydro-excavation-necessite-plus-que-des-camions-et-des-equipes\/\">L&rsquo;hydro-excavation n\u00e9cessite plus que&hellip;<\/a><\/h4>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-15519 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-fr category-service-management tag-ai-fr tag-construction tag-ifs-cloud-fr tag-ifs-cloud-service-fr tag-omnibyte-fr\" data-id=\"15519\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/goghsolutions.com\/fr\/des-fondations-solides\/\" aria-label=\"Des fondations solides : pourquoi les entreprises de construction ont besoin d\u00e8s maintenant d&rsquo;une collecte intelligente des donn\u00e9es pour construire l&rsquo;avenir\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Vue a\u00e9rienne d\u2019\u00e9quipements lourds sur un chantier de construction.\" srcset=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-1024x683.jpg 1024w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-300x200.jpg 300w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-600x400.jpg 600w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-768x512.jpg 768w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-150x100.jpg 150w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-125x83.jpg 125w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-200x133.jpg 200w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-175x117.jpg 175w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-500x333.jpg 500w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-450x300.jpg 450w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-262x175.jpg 262w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-275x183.jpg 275w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-250x167.jpg 250w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-120x80.jpg 120w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-350x233.jpg 350w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-700x467.jpg 700w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-650x433.jpg 650w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-1000x667.jpg 1000w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-800x533.jpg 800w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-90x60.jpg 90w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-160x107.jpg 160w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-140x93.jpg 140w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured-110x73.jpg 110w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/12\/Construction-blog-featured.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h4 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/goghsolutions.com\/fr\/des-fondations-solides\/\">Des fondations solides : pourquoi les entre&hellip;<\/a><\/h4>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-15422 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-fr category-service-management tag-service-management-fr tag-ai-fr tag-ai-agents tag-ifs-cloud-fr tag-ifs-cloud-service-fr tag-theloops\" data-id=\"15422\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/goghsolutions.com\/fr\/les-agents-ia-transforment-les-services\/\" aria-label=\"Les agents IA transforment les services. TheLoops en fait une r\u00e9alit\u00e9.\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Interface num\u00e9rique avec agents IA et tableaux de bord analytiques.\" srcset=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--1024x683.jpg 1024w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--300x200.jpg 300w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--600x400.jpg 600w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--768x512.jpg 768w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--150x100.jpg 150w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--125x83.jpg 125w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--200x133.jpg 200w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--175x117.jpg 175w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--500x333.jpg 500w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--450x300.jpg 450w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--262x175.jpg 262w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--275x183.jpg 275w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--250x167.jpg 250w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--120x80.jpg 120w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--350x233.jpg 350w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--700x467.jpg 700w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--650x433.jpg 650w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--1000x667.jpg 1000w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--800x533.jpg 800w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--90x60.jpg 90w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--160x107.jpg 160w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--140x93.jpg 140w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops--110x73.jpg 110w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/11\/TheLoops-.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h4 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/goghsolutions.com\/fr\/les-agents-ia-transforment-les-services\/\">Les agents IA transforment les services. Th&hellip;<\/a><\/h4>\t\t<\/div>\r\n\t\t\t<\/article>\r\n\t<article class=\"w-grid-item size_1x1 post-15206 post type-post status-publish format-standard has-post-thumbnail hentry category-blog-fr category-service-management tag-service-management-fr tag-ai-fr tag-gestion-de-services tag-ifs-cloud-fr tag-ifs-cloud-service-fr tag-indicateurs-de-service tag-service-metrics-fr\" data-id=\"15206\">\r\n\t\t<div class=\"w-grid-item-h\">\r\n\t\t\t\t\t\t<div class=\"w-post-elm post_image usg_post_image_1 stretched\"><a href=\"https:\/\/goghsolutions.com\/fr\/les-economies-cachees-dans-vos-indicateurs-de-service\/\" aria-label=\"Au-del\u00e0 de la vue d&rsquo;ensemble : les \u00e9conomies cach\u00e9es dans vos indicateurs de service\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Mains utilisant un ordinateur portable avec tableau de bord KPI et analyses.\" srcset=\"https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-1024x683.jpg 1024w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-300x200.jpg 300w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-600x400.jpg 600w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-768x512.jpg 768w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-150x100.jpg 150w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-125x83.jpg 125w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-200x133.jpg 200w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-175x117.jpg 175w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-500x333.jpg 500w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-450x300.jpg 450w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-262x175.jpg 262w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-275x183.jpg 275w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-250x167.jpg 250w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-120x80.jpg 120w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-350x233.jpg 350w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-700x467.jpg 700w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-650x433.jpg 650w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-1000x667.jpg 1000w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-800x533.jpg 800w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-90x60.jpg 90w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-160x107.jpg 160w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics-140x93.jpg 140w, https:\/\/goghsolutions.com\/wp-content\/uploads\/2025\/10\/Service-Metrics.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><h4 class=\"w-post-elm post_title usg_post_title_1 entry-title color_link_inherit\"><a href=\"https:\/\/goghsolutions.com\/fr\/les-economies-cachees-dans-vos-indicateurs-de-service\/\">Au-del\u00e0 de la vue d&rsquo;ensemble : les \u00e9c&hellip;<\/a><\/h4>\t\t<\/div>\r\n\t\t\t<\/article>\r\n<\/div><div class=\"g-loadmore hidden\"><div class=\"g-preloader type_1\"><div><\/div><\/div><\/div><div class=\"w-grid-list-json hidden\" onclick='return 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service (SLA). 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