Effective Field Service Management relies on a number of musts: the right technician must be dispatched to the right location with the right tools and parts—ideally on the ﬁrst visit—and all of this must happen in the shortest possible timeframe to meet customer expectations. IFS Cloud for Service Management is a best-in-class software solution for service businesses, helping lower your service costs, increase customer satisfaction, and gain service revenue growth.
IFS Cloud for Service Management gives you the tools you need to deliver service excellence at every level of your business. Everything from bidding and contract management, mobile workforce planning and scheduling, parts and repair control to pricing and billing, performance analysis, customer service, and more. Everything you need to improve customer satisfaction, increase efficiency, and achieve greater profitability.