Telecommunications

Case Study

How a Leading Telco Provider Cut Service Delays by 30% and Travel Time by 20%

Discover how leading North American telecommunications providers are transforming operations and achieving:

  • 30% fewer rural service delays

  • 20% reduction in technician travel time

  • 25% improvement in SLA compliance

  • and more!

From dynamic shift planning to rural capacity optimization, this case study outlines the real-world impact of IFS Cloud for Service, PSO, and MWM — implemented by Gogh Solutions.

Download the case study to see how smarter scheduling and dispatching can drive real results.