Service Management
for Telecommunications

Service Management for Telecommunications

Telecommunication Companies Achieve 28% More Jobs per Day with IFS

Experts in IFS Cloud for
Service Management for
Telecommunications

Your Consulting and Implementation Experts

Experts in IFS Cloud for Service Management for Telecommunications

Your Consulting and Implementation Experts

The challenges that telecommunication organizations face are becoming more and more complex as the world becomes more connected. The need to provide reliable and affordable services to customers is greater than ever before, and the competition is fierce. To stay ahead of the curve, telecommunication organizations must be able to adapt quickly to changing technologies and consumer demands.

IFS Cloud for Service Management is a comprehensive solution that helps telecommunications companies to streamline and optimize their field service operations. The solution includes features such as job scheduling, dispatching, invoicing, and asset management. IFS also helps telecom companies to improve customer satisfaction levels and reduce operational costs.

Proven Results with IFS Cloud for Service Management

Increase in Dispatch
Efficiency
Reduction in Travel
Time
Higher Engineer
Productivity

More Work Orders
Completed

Harness the Power of IFS and Gogh Solutions

Increase CX with an End-to-End
Service Management Platform

IFS Cloud for Service Management along with Gogh Solutions enables businesses to keep pace with customer expectations by reducing time to resolution, improving first-time fix rates, and automating manual processes. It will also enable accurate billing and invoicing, as well as providing real-time visibility into network performance. In addition, a robust field service management solution will help to optimize resource utilization and reduce operational costs. IFS has helped some of the world’s largest telecommunication companies deliver great service while controlling costs.

Industry Specific
Knowledge Meets
Field Service Expertise

Go with Gogh Solutions!

Our goal is to see you succeed, and that means knowing what’s really important in your industry and to your customers — understanding what it means to operate within your industry and make decisions that drive your business. While our consulting experience has taught us that no two clients are the same—it’s also taught us that having first-hand industry and operational knowledge helps ensure our clients are getting best-in-class solutions that really fit their needs.

Where do you want to take your business? We help our partners increase their revenue, improve productivity, and provide greater visibility into their field operations in a way that makes sense for their business, their industry, and their customers.

Improve Customer
Engagement

Gain
Visibility

Enhance
Productivity

Better Utilize
Assets

Control Profitability
and Costs

Increase Operation
Efficiency

Win More
Business

Plan For The
Future

Unlock Your
Full Potential

Transform Workforce Productivity and Efficiency with Advanced Scheduling

Keeping your field workforce productive while providing a great customer experience has become increasingly challenging in today’s on-demand economy. With IFS’s real-time scheduling and optimization tool, your workforce will be more efficient, completing 28% more service jobs per day with artificial intelligence and advanced algorithms.

Looking for an IFS implementation partner?

Together we can transform field service.