Our Leadership Team

Transforming field service together


Eric Costanzo, Managing Director

Results-driven and Customer satisfaction-focused Managing Director with over 10+ years of experience helping customers implement and utilize technology to transform their field service and back-office operations.


Ben Henry, Director of Professional Services

Ben brings over 35 years of field service experience and over 25 years of experience with the IFS applications as a customer as well as a consultant.  He has a track record of transforming clients’ requirements to provide for improved efficiencies and bottom-line functionality in both B2B and B2C service arenas.  When Ben is not working, he enjoys boating, camping, and anything outdoors, except the Texas heat!


Ankur Barthakur, Director of Sales and Marketing

With over 22 years of IT experience under his belt, on both the technical and business sides, Ankur has an out-of-the-box way of thinking that draws attention to his sales and marketing strategies. Ankur’s enthusiastic attitude makes it easy to get excited about working with Gogh Solutions and in helping your company with their digital transformation with IFS FSM and PSO. In his spare time, Ankur enjoys hosting wine-tasting events, rocking out with his band and is a dog dad to 2 black labs.


Micheline Chiniara, Customer Success Executive

Result-focused Customer Success Advisor with over 25 years of experience managing multiple accounts. Skilled in providing attentive customer service and increasing customer retention by fostering long-term relationships. Focused on developing an implementing process improvement to drive company growth and technical innovation.


Ismail Dawoodjee, Solution Architect & Comic Nerd

For 20+ years, Ismail has helped organizations transform their field service operations. He brings his customers an unparalleled mix of process insight and technical expertise. A developer at heart, Ismail is driven to improve operations efficiency with analog brain-power and next-gen technology.

When he’s not reading the latest issue of Batman, you’ll find him at the coolest new café in town, cortado in hand, 80’s metal in his ears.


Manikandan Murali, Solution Architect

With more than 10 years of experience, Manikandan is an expert in Field Service and the IT industry. His service to various customers helped elevate profitability and efficiency. Manikandan’s Technical knowledge of IFS products serves customers with end-to-end support through the full project life cycle. Of course, his functional knowledge brings to the table a modern-era service life cycle that helps to create the future of the field service management world. As part of the Gogh family, Manikandan stands together with his team to build a powerful service management consulting practice. When he’s not working, you can find him in the mountains and riding motorcycles as he pursues his love of trekking and riding for hours.

Together we can transform field service.