FAST: Focused AI Service Transformation
Field Service Is Getting Harder to Manage
Modern service demands are rising faster than most operations can adapt.
Most service organizations know they need to modernize. The challenge is getting there without taking on a massive multi-year transformation project before seeing results.
Service teams today are under pressure to improve response times, increase technician productivity, and gain better visibility into field operations — all while managing disconnected systems and outdated mobile tools.
At the same time, companies are trying to prepare for AI-driven service operations, but AI is only as effective as the operational data behind it.
Common pain points:
- Disconnected field operations
- Manual technician workflows
- Slow service response
- Incomplete field data
- Poor visibility into service execution
- Low adoption of legacy mobile tools
- AI initiatives struggling due to poor data quality
- ERP projects taking too long to deliver value
Meet FAST:
Focused AI Service Transformation
A practical approach to AI-powered field service modernization built on IFS Resolve.
FAST is a modern deployment framework built by Gogh Solutions to help organizations improve field execution using IFS Resolve.
Instead of forcing companies into a large transformation initiative upfront, FAST focuses on the operational areas that create the biggest impact first:
field execution, technician workflows, mobility, operational visibility, and service data quality.
The result is a faster and more practical path to modern service operations.
Faster Execution. Stronger Results.
Designed to support measurable service improvements.
Increase in Equipment Uptime
More Work Orders Completed
Increase in Technician Productivity
Built for Real Service Operations
FAST focuses on the capabilities that directly improve service execution, technician efficiency, and operational visibility.
AI-enabled mobile workflows
Support technicians with smarter, AI-powered field execution.
Modern technician experience
Simplified mobile workflows designed for real field adoption.
Faster deployment timelines
Focused implementation approach built for quicker operational value.
Improved operational visibility
Gain better insight into field activity and service performance.
Structured implementation approach
Reduce complexity with a clear and focused deployment framework.
Foundation for future IFS Cloud expansion
Build a scalable operational foundation for long-term growth.
Scalable service architecture
Support evolving service operations without rebuilding processes.
Faster user adoption
Improve usability and technician engagement in the field.
Improved field data quality
Capture cleaner, more consistent operational data.
Better service execution consistency
Standardize workflows across technicians and teams.
Mobile-first field workflows
Modern mobile experiences designed for field execution.
AI-ready operational foundation
Prepare your organization for AI-driven service operations.
Frequently Asked Questions
FAST stands for Focused AI Service Transformation.
It is a modern deployment framework built by Gogh Solutions to help organizations improve field execution, technician productivity, and operational visibility using IFS Resolve.
FAST is designed to deliver operational value faster without the complexity of a large-scale enterprise transformation project.
IFS Resolve is IFS’s next-generation AI-powered mobile service platform and the mobile application IFS is investing in for future field service innovation.
Resolve is designed to support modern field execution, technician workflows, operational visibility, and AI-enabled service operations through a modern mobile experience.
No.
FAST is a focused deployment approach designed to help organizations modernize service operations faster while creating a scalable foundation for future IFS growth.
Rather than starting with a large enterprise rollout, FAST focuses on the operational areas that drive immediate business value first.
FAST is ideal for organizations looking to modernize service operations without taking on a massive enterprise rollout before seeing value.
Industries:
Utilities
Telecommunications
Oil and Gas
Home and Business Services
Power Generation
Transmission and Distribution
Natural Gas Transmission and Distribution
Healthcare and Life Sciences
Deployment timelines vary depending on operational complexity, integrations, and scope.
However, FAST is specifically designed to accelerate time-to-value compared to traditional ERP and enterprise transformation projects by focusing on field execution first.
Yes.
FAST is designed to create a scalable operational foundation that can expand into broader IFS Cloud capabilities over time, including future service, asset management, scheduling, and AI-driven operational initiatives.
Traditional transformation projects often involve large implementation scopes, long timelines, and delayed operational value.
FAST takes a more focused and operational approach by prioritizing field execution, technician workflows, mobility, and service visibility first — helping organizations modernize faster with less complexity and lower operational risk.
Start Small. Scale Strategically.
Modernizing service operations does not need to begin with a massive ERP transformation project.
FAST helps organizations improve field execution first, create faster operational wins, and build a scalable foundation for long-term growth with IFS.