IFS Planning and Scheduling
Optimization (PSO)

33% Increase in Technician Productivity with IFS PSO

Meet SLAs with the Right Techs, Skills, and Parts—Every Time

Deliver on customer expectations and first-time fix rates by getting the right resources to the right place, fast.

IFS Planning and Scheduling Optimization (PSO) is a software tool that helps organizations plan, schedule, and optimize their operations. This tool uses mathematical algorithms and data analytics to optimize the use of resources, minimize costs, and maximize efficiency across the organization. The tool can be applied in a wide range of industries, including manufacturing, transportation, logistics, energy, healthcare and more.

IFS PSO uses AI technology to automate tasks and utilize advanced algorithms for sorting certain types of problems with a 100% dynamic scheduling engine which is always on. The automation task can differentiate which algorithm works best depending on the situation – from a large number of linked activities to geographical restrictions.

Keeping your field workforce productive while providing a great customer experience has become increasingly challenging in today’s on-demand economy. With IFS’s real-time scheduling and optimization tool, your workforce will be more efficient, completing 28% more service jobs per day with artificial intelligence and advanced algorithms.

IFS PSO

Real-Time Scheduling Optimization with IFS PSO and Gogh Solutions

Accelerate decisions, improve resource utilization, and adapt to changing service demands—instantly, intelligently, and at scale.

The power of IFS PSO along with Gogh Solutions is undeniable, their solution and our implementation know-how stand out from the rest with our unparalleled expertise. Their system can process thousands of service appointments in a matter of minutes; a job which would take competitors hours to complete. We understand that service demands change quickly, so waiting for rescheduling isn’t an option.

  • Intelligent workforce scheduling optimization in real-time.
  • Real-time scheduling optimization – no artificial constraints.
  • Efficiently blend appointments with reactive and planned work.
  • Optimize scheduling to your targets and business goals.
  • Predict the future with capacity planning and forecasting.
  • Class-leading field service management capabilities for organizations focused on service, projects and assets.

Smarter Scheduling Starts with IFS PSO and Gogh Solutions

Optimize resources in real time, improve technician productivity, and respond to service changes without missing a beat.