Job Title: Presales Consultant
Location: North America
Position Type: Full-Time
About Us: Gogh Solutions is an IFS Strategic and Channel partner offering innovative Service solutions to address the business needs of organizations across a wide range of industries. We work closely with our customers to ensure they achieve success and deliver exceptional service by giving them the best tools for the job.
We hold a strong belief in our company values of ACT (Accountability, Customer Focused, and Teamwork) and are looking for individuals who have the same focus and mindset.
Job Overview:
We are seeking a talented Presales Consultant to join our dynamic team and contribute to our mission of providing exceptional value to our clients.
As a Presales Consultant at Gogh Solutions, you will play a crucial role in supporting our sales team throughout the Sales Pipeline by nurturing and exploring leads and opportunities, as well as providing expertise and demonstrating the value of the IFS software solutions to prospective clients. You will work closely with Sales Representatives, Product Owners/Managers, and Customers to understand their needs, present tailored solutions, and ensure a successful sales process.
Key Responsibilities:
Pre-Sales Support:
- Collaborate with sales teams to understand client requirements and provide technical guidance.
- Conduct product demonstrations and presentations to showcase the features, benefits, and value of our software solutions.
- Develop and deliver customized solutions and presentations based on customer needs and industry best practices.
Technical Expertise:
- Act as a subject matter expert on the IFS software products, including their technical capabilities, architecture, and integration points.
- Provide detailed responses to RFPs (Request for Proposals) and RFIs (Request for Information), including technical documentation and solution designs.
- Address technical questions and concerns from prospects, ensuring a clear understanding of how our solutions address their challenges.
Client Engagement:
- Build and maintain strong relationships with potential and existing clients.
- Conduct needs assessments and gather feedback to tailor solutions to specific client requirements.
- Support proof-of-concept (POC) and trial engagements to demonstrate the effectiveness of our solutions.
Collaboration:
- Work closely with the professional service and IFS product management teams to stay informed about new features, product updates, and industry trends.
- Collaborate with the implementation team to ensure a smooth transition from presales to post-sales support.
- Provide insights and feedback from prospects to help shape product development and marketing strategies.
Sales Enablement:
- Create and maintain presales materials, including presentations, product demos, and technical collateral.
- Stay updated on industry trends and competitive landscape to effectively position our products.
Qualifications:
- Education: Bachelor’s degree in computer science, Engineering, Business, or a related field; or equivalent practical experience.
- Experience: 3 years of experience in presales, technical sales, or related role within the software industry.
- Technical Skills: Strong understanding of software development, architecture, and integration. Familiarity with IFS Cloud Service is a strong plus to the role.
- Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Presentation Skills: Proven ability to deliver compelling product demonstrations and presentations to diverse audiences.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to address customer needs and propose effective solutions.
- Team Player: Collaborative and adaptable, with a strong ability to work effectively with cross-functional teams.
- Travel: Willingness to travel as needed to meet with clients and attend industry events.