IFS Senior Functional Consultant
India – Full-Time 

Gogh Solutions is looking to hire a dynamic and dedicated professional with rich functional experience in IFS applications. The Senior functional consultant will be at the forefront of IFS implementations as part of a Global team of professionals.

Role overview:

Senior functional Consultants at Gogh solutions are at the forefront of IFS product implementations working directly with Customers and Solution Architects on cutting-edge industry solutions in the Field Service Management industry.

On a day-to-day basis, the candidate will be working closely with the Solution Architect (SA) and other Consultants in the creation of the Solution Design Document (SDD) by owning specific sections to completion. They will also be collaborating with the Technical Consultant(s) to align with the IFS software to the Solution Design Document(s) (SDD)

Core responsibilities of this position are to align the IFS Application with the Customer’s business processes, run functional workshops to uncover and document requirements document functional solutions, and configure the IFS applications to ensure they meet specific business needs. The position might require the candidate to lead functional consultants and assist them to achieve their performance goals.

To be successful in this role, you will need to have the competence to advise and guide the Customer, listen, and dare to challenge based on the understanding of the Customer’s real needs and offer suggestions of how to address them using best practice and industry standards.

The candidate will have experience in all the modules of the IFS applications with implementation experience and will be required to use baseline process to achieve the expected functional outcome.

On a typical day a Senior Functional Consultant would:

• Work closely with Clients, Business Analysts, and Solution Architects to understand the business needs and operational processes of the client organization and translate them into functional solutions using the capabilities in IFS.

• Run workshops for Clients focusing on mapping and documenting the business processes, use cases, and requirements that are in-scope to be configured within the IFS application and ensure that the software meets the specific business needs.

• Assist in the completion of the Business Requirement Document and Solution Design Document outlining what requirements and solutions will be delivered within the project’s timeline and budget.
• Structure and execute demos of the IFS application for clients and internal team members.
• Provide training, education, coaching, and assistance to team members as needed.
• Maintain a strong and professional relationship with the Client.
• Be responsible for configurating the IFS application to the functional requirements.
• Keep up to date with the latest IFS releases and developments through IFS Learning Academy training and hands-on with the latest releases.
• Participate in IFS Upgrades, both minor and major as well as IFS releases patches following/updating documented procedures.
• Support pre-sales activities through functional support.
• Provide guidance on functional solutions / workarounds/ make credible functional recommendations and estimates based on client needs/ project requirements.

Qualifications:

• Bachelor’s degree in engineering, Business Management/Computer Information Systems, Supply Chain Management, Operations Management, Mathematics or related field.

Must have proficiencies: 

• Strong industry knowledge within the Field Service Management space.
• Proven experience of 4-6 years as a Functional Consultant working with IFS FSM and/or IFS Cloud.
• Experience in IFS App Gen or Aurena or IFS cloud
• Strong expertise in IFS Cloud modules, configurations, and integrations.
• Should have practical experience of having gone through at least 2 IFS implementations
• Demonstrated ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Proven track record of successfully driving sales activities, including identifying opportunities, creating proposals, and presenting solutions to clients.
• Excellent analytical and problem-solving abilities, with a strategic mindset to identify business opportunities for clients.
• Exceptional interpersonal skills, with the ability to build and maintain strong client relationships.
• Strong negotiation skills to collaborate with clients on contract terms, scope, and pricing.
• Proficient in conducting client needs assessments and translating them into tailored IFS Cloud solutions.
• Ability to work collaboratively in cross-functional teams and manage client relationships effectively.
• Relevant certifications in IFS Cloud or related areas are advantageous.
• Strong understanding and experience documenting Use Cases, Business Process, and Workflows using Visio/ Lucid Charts /or other visual diagram software.
• Excellent communication skills
• Willingness to travel if there is a requirement to visit the customer.
• Comfort in working in ET time zone.
• Self-motivated. Ability to manage sub projects in the absence of the project manager.

Nice to Have:

• AS-IS and To-Be Analysis experience.
• Gap analysis, requirement gathering and rationalization experience.
• Certification from IFS academy in the respective modules (FSM, PSO).
• Completed IFS Cloud Essentials or other IFS Cloud training module

Key Behaviors:

• Client-Centric Approach:
• Demonstrate a strong commitment to understanding and fulfilling client needs.
• Build trust and rapport with clients through active listening and effective communication.
• Strive to exceed client expectations by delivering innovative and impactful solutions.
• Adaptability and Initiative:

• Embrace change and exhibit flexibility when faced with evolving project requirements or industry trends.
• Take the initiative to explore new methodologies, technologies, and approaches to enhance project outcomes.

• Learnability:

• Demonstrated ability and willingness to continuously learn and stay updated on latest developments

 

Working Hours: 8 :30 AM EST – 5:30 PM EST / 5:00 PM IST – 2:00 AM IST

About Us:

Gogh Solutions is an IFS Strategic and Channel partner offering innovative Field Service solutions. As a preferred partner we implement IFS applications to address the business needs of clients across a wide range of industries in North America.

We are growing and are constantly looking to hire people who would want to leave their mark in IT consulting services implementing IFS applications. Gogh solutions is a place where your ideas and contribution will be recognized and come to fruition within real solutions for our customers.

Gogh Solutions holds a strong belief in their company values of ACT (Accountability, Customer Focused, and Team Work) and is looking for individuals who have the same focus of ensuring themselves and others remain accountable for their actions and deliverables while doing what is right for the Customer and what is right for their Teammates.

We feed off of each other’s energy, so we look for a positive, down-to-earth attitude in our employees! We believe that the work is not about the tasks, but about inspiring innovation, adding value, making a difference, building lasting relationships and finally about having fun while doing it. Your career is yours to establish and enjoy, so join our team and the fun!

Why Join Us:

• Innovative Environment: Be part of a forward-thinking company that values creativity and continuous improvement.

• Professional Growth: Opportunities for career advancement and skill development.

• Competitive Compensation: We provide a competitive salary along with an attractive benefits package. Our offerings are designed to meet regional standards and prioritize our employees’ well-being, ensuring they have the support and resources they need to thrive both personally and professionally.

How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role and email us at talentacquisition@goghsolutions.com.

Gogh Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IFS Sales Engineer
North America – Permanent Full-Time | Remote

We are seeking a talented IFS Sales Solution Engineer to join our dynamic team and contribute to our mission of providing exceptional value to our clients. 

Role Overview

As a Sales Solution Engineer at Gogh Solutions, you will play a crucial role in supporting our sales team throughout the Sales Pipeline by nurturing and exploring leads and opportunities, as well as providing expertise and demonstrating the value of the IFS software solutions to prospective clients. You will work closely with Sales Representatives, Product Owners/Managers, and Customers to understand their needs, present tailored solutions, and ensure a successful sales process. 

Key Responsibilities: 

Pre-Sales Support: 

• Collaborate with sales teams to understand client requirements and provide technical guidance. 
• Conduct product demonstrations and presentations to showcase the features, benefits, and value of our software solutions. 
• Develop and deliver customized solutions and presentations based on customer needs and industry best practices. 

Technical Expertise: 

• Act as a subject matter expert on the IFS software products, including their technical capabilities, architecture, and integration points. 
• Provide detailed responses to RFPs (Request for Proposals) and RFIs (Request for Information), including technical documentation and solution designs. 
• Address technical questions and concerns from prospects, ensuring a clear understanding of how our solutions address their challenges. 

Client Engagement: 

• Build and maintain strong relationships with potential and existing clients. 
• Conduct needs assessments and gather feedback to tailor solutions to specific client requirements. 
• Support proof-of-concept (POC) and trial engagements to demonstrate the effectiveness of our solutions. 

Collaboration: 

• Work closely with the professional service and IFS product management teams to stay informed about new features, product updates, and industry trends. 
• Collaborate with the implementation team to ensure a smooth transition from presales to post-sales support. 
• Provide insights and feedback from prospects to help shape product development and marketing strategies. 

Sales Enablement: 

• Create and maintain presales materials, including presentations, product demos, and technical collateral. 
• Stay updated on industry trends and competitive landscape to effectively position our products. 

Qualifications: 

• Education: Bachelor’s degree in computer science, Engineering, Business, or a related field; or equivalent practical experience. 
• Experience: 3 years of experience in presales, technical sales, or related role within the software industry.  
• Technical Skills: Strong understanding of software development, architecture, and integration. Familiarity with IFS Cloud Service is a strong plus to the role. 
• Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. 
• Presentation Skills: Proven ability to deliver compelling product demonstrations and presentations to diverse audiences. 
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to address customer needs and propose effective solutions. 
• Team Player: Collaborative and adaptable, with a strong ability to work effectively with cross-functional teams. 
• Travel: Willingness to travel as needed to meet with clients and attend industry events. 

Why Join Us: 

• Innovative Environment: Be part of a forward-thinking company that values creativity and continuous improvement. 
• Professional Growth: Opportunities for career advancement and skill development. 
• Competitive Compensation: We provide a competitive salary along with an attractive benefits package. Our offerings are designed to meet regional standards and prioritize our employees’ well-being, ensuring they have the support and resources they need to thrive both personally and professionally. 

About Us: Gogh Solutions is an IFS Strategic and Channel partner offering innovative Service solutions to address the business needs of organizations across a wide range of industries. We work closely with our customers to ensure they achieve success and deliver exceptional service by giving them the best tools for the job.  

We hold a strong belief in our company values of ACT (Accountability, Customer Focused, and Teamwork) and are looking for individuals who have the same focus and mindset. 

Gogh Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Email: talentacquisition@goghsolutions.com

Apply Here

Sr. Technical Consultant – IFS
India – Permanent Full-Time | Remote

Gogh solutions is looking to hire a dynamic and dedicated professional with rich experience in IFS applications. The Senior technical consultant will be at the forefront of IFS implementations as part of a Global team of professionals.

Role overview

The Senior technical consultant is responsible for configuring/ customizing/ integrating IFS applications to meet unique business requirements. They translate client needs into technical solutions using their expertise and experience in the IFS application. The Senior Technical consultant plays a crucial role in ensuring successful project delivery and client satisfaction by delivering high quality documentation, configuration, and development on time and within the confines of the functional specifications.

The Senior technical consultant needs to be experienced with all the modules of the IFS applications that they can match the baseline process to the expected technical outcome.

The Senior Technical consultant should have worked on an implementation or an upgrade project using the latest IFS Cloud.

On a typical day the Senior Technical Consultant’s would:

• Work closely with Clients, Business Analysts, and Solution Architects to understand needs defined by the Architects and translate them into technical solutions using the capabilities in IFS.
• Receive functional specifications from the Business analysts (BA) / Solution Architect’s (SA) and translate to technical solutions.
• Own and document the technical solution in technical design document(s).
• Conduct and/or participate in workshops based on discussions
• Provide training to customers and/or customer’s IT team.
• Provide demo or walkthrough to client of the implemented functionality with SA’s assistance.
• Provide training, education, coaching, and assistance to team members as needed.
• Participate and/or conduct configuration planning, design, and build phase meetings both internally and with the Customer.
• Be responsible for configurating the IFS application to the functional and technical requirements.
• Keep up to date with latest IFS releases and developments through IFS Learning Academy training and hands-on with the latest releases.
• Complete IFS Upgrades, both minor and major as well as IFS releases patches following/updating documented procedures.
• Support pre-sales activities through technical support.
• Provide guidance on technical solutions / workarounds/ make credible technical recommendations and estimates based on client needs/ project requirements.

Qualifications:

• Bachelor’s degree in engineering, Business, Management/Computer Information Systems, Supply Chain Management, Operations Management, Mathematics or related field.

Must-have technical proficiencies:

• IFS cloud; nice to have IFS FSM.
• Minimum experience of 3- 4 years in IFS implementation with good database knowledge.
• High-Proficiency in configuration related skillsets:
  • Base Server
  • Reports
  • Custom Objects
  • Screen/Front-End design
  • Projection Configurations
  • Entity Configurations
  • Query Designer
  • Workflow
  • Lobbies
  • Mobile Application
• High-Proficiency in integration related skillsets:
  • REST APIs
  • SOAP/XML
  • HTTPS protocols and translation
  • Data migration Extraction, Transformation, and Loading
  • Error Handling
  • Network Architecture and Network Diagrams
  • Debugging and root-cause analysis
• Working knowledge of: (nice to have customization experience)
  • Oracle PL/SQL Developer
  • Base Server
  • Reports
  • Custom Objects
  • Screen/Front-End
  • Centura
  • IFS Developer
  • Visual Studio
• Experience within IFS Order reports, Crystal / BA / Quick Reports, IFS Upgrade, IFS Implementation.
• Experience with Unit testing, Integration Testing, SIT, and UAT.

Nice to have:

• AS-IS and To-Be Analysis experience.
• Gap analysis, requirement gathering and rationalization experience.
• Project management and budgeting experience.
• Certification from IFS academy in the respective modules (FSM, PSO).
• Completed IFS Cloud Essentials or other IFS Cloud training modules.

Key Behaviors:

• Strategic Agility:
  • Demonstrate the ability to swiftly adapt strategies to changing circumstances and evolving business needs.
  • Utilize a forward-thinking approach to identify opportunities for process optimization and system enhancement, contributing to long-term success.
• Collaborative Problem Solving:
  • Thrive in cross-functional teams by fostering a collaborative environment that encourages creative problem-solving.
  • Leverage a diverse range of perspectives to tackle complex challenges, ensuring well-rounded and effective solutions.
  • Working Hours: 8 :30 AM EST – 5:30 PM EST / 5:00 PM IST – 2:00 AM IST

About Gogh Solutions:

Gogh Solutions is an IFS Strategic and Channel partner offering innovative Field Service solutions. As a preferred partner we implement IFS applications to address the business needs of clients across a wide range of industries in North America.

We are growing and are constantly looking to hire people who would want to leave their mark in IT consulting services implementing IFS applications.Gogh solutions is a place where your ideas and contribution will be recognized and come to fruition within real solutions for our customers.

Gogh Solutions holds a strong belief in their company values of ACT (Accountability, Customer Focused, and Team Work) and is looking for individuals who have the same focus of ensuring themselves and others remain accountable for their actions and deliverables while doing what is right for the Customer and what is right for their Teammates.

We feed off of each other’s energy, so we look for a positive, down-to-earth attitude in our employees! We believe that the work is not about the tasks, but about inspiring innovation, adding value, making a difference, building lasting relationships and finally about having fun while doing it. Your career is yours to establish and enjoy, so join our team and the fun!

Apply Here