How…does your firm stack up when it comes to managing reverse logistics? Do you have all the tools you need to maximize efficiency, save money, and decrease downtme for customers?

As service continues to cement itself as a key business driver for companies, getting the day-to-day of planning, scheduling, routing, and parts processes not just managed competently—but fully optimized—Has become the make-or-break point for many businesses.

With ever increasing internal and external market pressures, manufacturers have been searching for ways to diversify their revenue streams. Within product-oriented businesses, there has been a drive to offer a greater diversity of aftermarket services, we refer to this shift as servitization.

Hiring has never been more challenging. As of August 2021, there were one million more job openings within the USA than people looking for work. Within Europe, the picture isn’t any rosier. Many blame it on the global pandemic; others have a more regional view.

As service continues to cement itself as a key business driver for companies, getting the day-to-day of planning, scheduling, routing, and parts processes not just managed competently—but fully optimized—Has become the make-or-break point for many businesses.

In the midst of COVID, one of the most talked-about and widely leveraged digital toolsets was augmented and merged reality tools that enable remote interaction, collaboration, and service.

Each year, Strategies For Growth (SFGSM) conducts a series of Benchmark and Custom Surveys among its outreach community of more than 20,000 global services professionals.

One of the biggest challenges in planning and scheduling optimization is the fundamental need for a deeper understanding of the mathematical approach taken – mathematical optimization strategies run the risk (as a subject) of being pushed to specialists and given limited focus at the business executive level.