A major telecommunications provider faced persistent service delays, complicated scheduling, and outdated systems that hindered its ability to deliver top-notch customer experiences. That’s when Gogh Solutions stepped in—not just to address these challenges, but to completely transform the company’s operations. By implementing IFS Service Management, Gogh Solutions provided real-time visibility into field activities, optimized resource allocation, and dynamic scheduling that instantly adapts to shifting priorities.

The results? Download the full case study to find out more.